Payments-ProductSolutionsManager-VicePresident

Company: Hispanic Alliance for Career Enhancement
Location: Miami
Posted on: May 13, 2025

Job Description:

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.As a Product Solutions Manager in Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.Job responsibilities

• Lead solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives.
• Serve as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends.
• Support Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials.
• Engage with client teams to better understand pain points and refine solutions, while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap.
• Identify and engage potential clients to expand our market share, while mining the existing Payments portfolio for new business development opportunities, with a focus on Puerto Rico and Latin American clients.
• Work closely with Payments sales, product management, and the request for proposal team to coordinate responses and make informed decisions.Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products.
• Extensive experience working in a sales cycle and engaging with clients regularly.
• Experience modifying preconfigured solutions to meet complex problems.
• Demonstrated prior experience working in a highly matrixed and complex organization.
• Fluent in English and Spanish.Preferred qualifications, capabilities, and skills
  • Fluent in Portuguese.About the TeamJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.We offer a competitive total rewards package including base salary determined based on role, experience, skill set, and location. Eligible roles may also receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, recognizing individual achievements and contributions. Our benefits include comprehensive health care, on-site wellness centers, retirement plans, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details will be provided during the hiring process.We value diversity and inclusion, and are an equal opportunity employer. We do not discriminate based on protected attributes and make reasonable accommodations for religious practices, mental health, or physical disabilities. For more information about requesting accommodations, visit our .JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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Keywords: Hispanic Alliance for Career Enhancement, Davie , Payments-ProductSolutionsManager-VicePresident, Other , Miami, Florida