Customer Service Representative
Company: PRIDE Health
Location: West Palm Beach
Posted on: February 27, 2026
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Job Description:
Job Description Pride Health is hiring a Customer Support (
ENTRY Phlebotomist) to support our client’s medical facility based
in West Palm Beach, FL . This is a Contract job with a possible
extension opportunity and a great way to start working with a
top-tier healthcare organization! Title: ENTRY Phlebotomist
(Customer Support) Location: West Palm Beach, FL Schedule: 7:00 AM
- 1:00 PM EST, Mo Tu We Th Fr Sa Pay Range/Salary Range: $15/hr -
$17/hr Contract Duration: 3 months (30 hrs.) Job Description: The
ENTRY PSR I have direct contact with patients and creates an
atmosphere of trust and confidence while explaining what to expect
to patients regarding the scheduled procedure for the patients in a
safe and accurate manner. The ENTRY PSR I will demonstrate
excellence in customer care while focusing on process skills and
sensitivity to confidentiality and accuracy of patient information.
The impact of this individual will be crucial to maintaining the
integrity of the lobby and ensuring that all patients are provided
with the level of service that is expected. Under the direction of
the area supervisor, perform daily activities accurately and on
time. Demonstrates organizational commitment and promotes a
positive image to patients, clients, employees and the public in
general along with a willingness to learn new skills. Job
Requirements: Ability to handle patients with care and compassion
while assisting with check-ins in the lobby through either a
self-service kiosk or handheld tablet Be willing to learn
Phlebotomy skills when there is downtime or breaks that need to be
covered Once Phlebotomy skills are obtained, to perform with
confidence, both the forensic and clinical specimen collection and
processing duties following established practices and procedures.
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED -
this is critical to the heart of the role Required Education: High
school diploma or equivalent REQUIRED Work Experience: Minimum of
1-2 years of client facing customer service REQUIRED (Retail, Home
Health Aide, etc). Prior Phlebotomy experience is NOT required
Keyboard/data entry experience a must. This is an Entry position
into Phlebotomy so candidates must be willing to learn this skill.
If they are only wanting to work in a front desk or greeter
position and not willing to learn Phlebotomy, please do not apply.
Additional Job Details: Candidate must have reliable transportation
to get to/from worksite without issue (bus, Uber, rideshare is not
reliable transportation). Must be available to work whenever
scheduled, BE ON TIME, and stay for the entire shift. Excessive
absenteeism/tardiness is not tolerated and will be cause for
termination Interested? Apply now! About Pride Health Pride Health
is Pride Global's healthcare staffing branch, providing recruitment
solutions for healthcare professionals and the industry at large
since 2010. As a minority-owned business that delivers exceptional
service to its clients and candidates by capitalizing on diverse
recruiting, account management, and staffing backgrounds, Pride
Health's expert team provides tailored and swift sourcing solutions
to help connect healthcare talent with their dream jobs. Our
personalized approach within the industry shines through as we
continue cultivating honest and open relationships with our network
of healthcare professionals, creating an unparalleled environment
of trust and loyalty. Equal Employment Opportunity Statement As a
certified minority-owned business, Pride Global and its affiliates
- including Russell Tobin, Pride Health, and Pride Now - are
committed to creating a diverse environment and are proud to be an
equal-opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, pregnancy, disability, age,
veteran status, or other characteristics. Pride Global offers
eligible employees comprehensive healthcare coverage (medical,
dental, and vision plans), supplemental coverage (accident
insurance, critical illness insurance, and hospital indemnity),
401(k)-retirement savings, life & disability insurance, an employee
assistance program, legal support, auto, home insurance, pet
insurance, and employee discounts.
Keywords: PRIDE Health, Davie , Customer Service Representative, Healthcare , West Palm Beach, Florida
